Table of contents

Summary

Evolving service delivery models influence the skills needed in the care workforce.

Key facts:

  • The care sector is multi-faceted, including provision for children, older people and people with disabilities in both residential settings and in the home. Social care provision is increasingly integrated with community-based healthcare.
  • The care sector has generated significant employment growth in recent years. However, the sector suffers from a negative image and perceptions of poor working conditions, which can lead to recruitment challenges.
  • Demand for care services is also shaped by demographic change, migration flows and moves towards different models of service delivery, such as individuals sourcing care privately.
  • Evolving service delivery models influence the skills needed in the care workforce. These range from client-centred services, technological expertise, communications skills and more ‘traditional’ care-related competencies, such as empathy and interaction with patients and the ability to deal with physical and mental stress.

The full text of the Analytical highlight can be downloaded from the link below:

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PDF icon EUSP_AH_SocialCare.pdf172.53 KB