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Service and sales workers

Service and sales workers provide personal and protective services related to travel, housekeeping, catering, personal care, and selling goods in wholesale or retail shops. Most occupations in this major group require skills that require completion of the first stage of secondary education, but some occupations will require the completion of the second stage of secondary education. The tasks carried out by service and sales workers usually include: organising and providing services during travel; housekeeping; the preparation and serving of food and beverages; caring for children; providing personal and basic health care at homes or institutions, as well as hairdressing and beauty treatments; providing security services to protect individuals and property, etc. The types of jobs that people carry out as service and sales workers include: cooks, waiters, bartenders, travel guides, hairdressers and beauticians, undertakers and embalmers, housekeepers, astrologers, shopkeepers, sales workers and cashiers, etc.

Future employment growth (in %) of service and sales workers across countries in 2015-2025

Source:Cedefop
Indicator:Future employment growth

Projected changes in employment to 2025 (this indicator contains overall percentage change).

Key facts

SIZE OF EMPLOYMENT

Source:Eurostat
Indicator:Employed population by sector

It shows the total number of employed population, of any age, broken down by sector.

In 2015, service and sales workers accounted for 16.90% in the total employment in EU.

The total employment in this occupation reached 37,308,060.

RECENT HISTORY

Source:Eurostat
Indicator:Employed population by sector

It shows the total number of employed population, of any age, broken down by sector.

During the period 2011-2015, the number of people employed as service and sales workers in EU changed by 1.38%.

TOP PERFORMERS

Source:Cedefop
Indicator:Employed population by sector and occupation

It shows the total number of employed population, of any age, broken down by sector and occupation.

In 2015, service and sales workers were mostly employed in the following sectors in the EU:

  • Wholesale & retail trade (13,861,728)
  • Human health & social work activities (5,746,098)
  • Accommodation & food service activities (5,649,724) 
  • Arts, recreation, and other activities (3,544,068)
  • Public administration & defence (2,139,272)

TOP PERFORMERS

Source:Eurostat
Indicator:Employed population by sector

It shows the total number of employed population, of any age, broken down by sector.

Countries with highest employment share of service and sales workers in 2015:

  • Greece (23.68%)
  • Spain (22.59%)
  • Malta (21.24%)
  • Bulgaria (21.17%)
  • Denmark (20.18%)

LOOKING INTO THE FUTURE

Source:Cedefop
Indicator:Future employment growth

Projected changes in employment to 2025 (this indicator contains overall percentage change).

In the period 2015-2025, employment for service and sales workers in EU is projected to change by 1.66%

Featured indicator

Related indicators

Employment of service and sales workers in EU in 2015 across sectors

Source:Cedefop
Indicator:Employed population by sector and occupation

It shows the total number of employed population, of any age, broken down by sector and occupation.

Employment share (%) of service and sales workers across countries

Source:Eurostat
Indicator:Employed population

Shows the total number of employed people of any age.

 

Education level profile (%) of service and sales workers in EU

Source:Eurostat
Indicator:Employed population

Shows the total number of employed people of any age.

 

Age profile (%) of service and sales workers in EU

Source:Eurostat
Indicator:Employed population

Shows the total number of employed people of any age.

 

FIND EMPLOYMENT OPPORTUNITIES THROUGHOUT EUROPE