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Customer clerks

Customer clerks liaise directly with people using their services. Their jobs involve, for example: dealing with clients in connection with money-handling operations, travel arrangements, requests for information and making appointments; operating telephone switchboards; and greeting and receiving visitors in the organisations they work. Occupations in this group include, for example, bank tellers and clerks, pawn brokers and money-lenders, receptionists, telephone switchboard operators, and travel consultants.  They usually need to have completed the first-stage of secondary education but in some instances they will need to have completed the second-stage of secondary education, perhaps by undertaking specialised vocational education and training. Read more about this occupation in our Analytical highlight.

Key facts

Total employment
4,950,205
in 2017 in EU.
Share of women in employment
70.0%
in 2017 in EU.
Share of unemployed
5.6%
in 2017 in EU.
Relative income as compared to similar occupations
94.5%
in 2017 in EU.

Charts

Future job prospects of the occupation in EU in 2018-2030

Future job prospects of customer clerks across Member States in 2018-2030

Importance of tasks of customer clerks in EU in 2016

Usual range of monthly gross income in the occupation in EU in 2017 (EUR, in Purchasing power parity)

Employment of customer clerks in EU in 2017 by economy sectors

Employment of customer clerks in EU in 2017 by field of study

Future job openings of customer clerks for educational level possessed in EU in 2018-2030 by education level

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